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Terms & Conditions

These Terms govern your relationship with the operator of king-billy-casino-new-zealand, accessible via king-billy-nz.com. By accessing or using this site, you agree to comply with all provisions set forth herein. Effective date: 6 November 2025.

Definitions

OBSERVE: Identify terms essential for legal clarity and operational transparency. EXPAND: Incorporate standard and NZ-specific gaming terminology. REFLECT: Ensure definitions cover all relevant roles, actions, and regulatory touchpoints.

  • Operator: The legal entity Dama N.V. (registration no. 152125), headquartered at Scharlooweg 39, Willemstad, Curaçao, licensed under Curaçao Gaming Control Board OGL/2023/174/0082, acting through king-billy-nz.com for New Zealand clients.
  • User/Player: Any individual who registers for an account, accesses, or uses services on king-billy-nz.com in New Zealand.
  • Account: The personal profile created and maintained by a User to access gambling services.
  • Bet: A monetary stake placed on a game or event offered by king-billy-casino-new-zealand.
  • Bonus: Promotional value, credits, or offers provided to Users subject to specified wagering requirements.
  • Wager: The act of staking real or bonus funds on eligible games in accordance with site rules.
  • KYC (Know Your Customer): The identity verification process required by law prior to or during account use.
  • Responsible Gambling: Policies and tools designed to ensure safe play and mitigate problem gambling risks.
  • NZ Laws: All applicable statutes, regulations, and guidelines governing online gambling in New Zealand.

Account Registration

OBSERVE: NZ law restricts online gambling to persons 18+. EXPAND: Include KYC, user data, password security, and operator obligations. REFLECT: Stepwise account creation with robust legal protections.

  1. Eligibility: Only individuals aged 18 years or older and legally permitted under NZ law may register for an account on king-billy-nz.com. The Operator reserves the right to require proof of age and residency at any time.
  2. Registration Process:
    • Users must complete the online registration form with accurate, complete, and truthful information.
    • Email verification is mandatory prior to account activation.
    • The Operator may require KYC documents, including but not limited to, valid identification, proof of address, and payment method verification, before allowing deposits, withdrawals, or continued play.
  3. User Obligations:
    • Users are responsible for maintaining the confidentiality of their login credentials and must not share their account with any third party.
    • All information provided must remain accurate and up-to-date; Users must notify support of any material changes.
    • Multiple accounts per User are strictly prohibited.
  4. Operator Rights:
    • The Operator may suspend, close, or refuse registration if fraudulent, misleading, or incomplete information is detected, or if regulatory breaches are suspected.
    • Account closure or limitation may also occur if the User is found to be underage or in violation of NZ gambling laws.

Regional Compliance Note: Strict adherence to NZ age and identity verification requirements is enforced, with all KYC procedures in line with 2025 standards and Curaçao licensing obligations.

Betting & Gameplay Rules

OBSERVE: Define betting mechanics, limits, and gaming conduct. EXPAND: Address live casino etiquette, fraud prevention, and regulatory restrictions. REFLECT: Comprehensive rules ensuring fair, secure play for all NZ users.

  1. Bet Placement:
    • All bets must be placed via the User's authenticated account on king-billy-nz.com.
    • Minimum and maximum bet amounts are specified within individual game interfaces and may vary by game or promotion.
    • Bets are considered accepted only after confirmation and deduction of the corresponding funds from the User's balance.
  2. Bet Cancellation and Modification:
    • Once confirmed, bets cannot be changed or cancelled except in cases of manifest error, technical malfunction, or regulatory requirement.
    • The Operator reserves the right to void bets, reverse game outcomes, or suspend play in the event of technical issues or fraud.
  3. Conduct in Live Casino and Chat:
    • All Users must engage respectfully and refrain from abusive, defamatory, or discriminatory language in live chat or gaming sessions.
    • Cheating, collusion, use of bots, or any fraudulent behavior is strictly prohibited and may result in immediate account termination and forfeiture of funds.
  4. Game Fairness:
    • All games are powered by certified Random Number Generators (RNG), regularly tested for fairness by independent bodies.

Regional Compliance Note: NZ-specific player protection and anti-fraud protocols are applied in accordance with 2025 regulatory expectations.

Bonus Terms

OBSERVE: Analyze bonus structures, activation, and legal wagering requirements. EXPAND: Cover prohibited actions, promotional stacking, and timeframe limitations. REFLECT: Explicit bullet-pointed terms protect both user and operator interests.

  • Bonus Activation: Bonuses, including welcome offers and free spins, are credited only after successful account verification and, where applicable, qualifying deposit. Activation conditions are detailed in each promotion's terms on king-billy-nz.com.
  • Wagering Requirements: All bonuses are subject to wagering requirements (typically 30x-50x the bonus amount, as specified per promotion) to be met within the stated timeframe (usually 7-30 days; all new offers valid until at least 2025). Unmet requirements result in bonus and winnings forfeiture.
  • Prohibited Games/Actions: Certain games may be excluded from bonus wagering. Use of irregular betting patterns, abuse of bonus funds, or attempts to circumvent system controls will void bonuses and related winnings.
  • Combining Promotions: Unless explicitly stated, bonuses cannot be combined with other promotions or offers. Only one active bonus is permitted per account at any time.
  • Regional Compliance Note: All bonus offers are structured to comply with NZ advertising, transparency, and consumer protection laws as of 2025.

Payments & Withdrawals

OBSERVE: Identify payment options, limits, and anti-fraud protocols. EXPAND: Address withdrawal times, fees, and refund policies. REFLECT: Ensure transparency and robust consumer protection for NZ users.

  1. Deposit Methods:
    • king-billy-nz.com accepts major credit/debit cards, recognized e-wallets, and approved cryptocurrencies. Available methods are listed in the cashier section and may vary by location or regulation.
    • Minimum and maximum deposit limits apply and are specified per payment method.
  2. Withdrawal Methods:
    • Withdrawals are processed via the same method used for deposit, where possible, and only to verified accounts matching the User's identity.
    • Minimum and maximum withdrawal limits, as well as any applicable fees, are disclosed prior to transaction confirmation.
    • Withdrawal requests are subject to KYC verification and may require up to five (5) working days for processing, not including external payment provider times.
  3. Refunds & Reversals:
    • Refunds are granted solely at the Operator's discretion in instances of system error, duplicate transactions, or regulatory directive.
    • Bonus funds and winnings derived from bonuses are not eligible for withdrawal until wagering requirements are satisfied.
  4. Anti-Fraud & AML:
    • king-billy-nz.com implements anti-money laundering (AML) checks and reserves the right to delay or refuse transactions pending compliance review.

Regional Compliance Note: All payment processing adheres to NZ anti-fraud and consumer protection standards, and Curaçao licensing requirements valid through 2025.

Limitation of Liability

OBSERVE: Clarify operator responsibilities and legal exclusions. EXPAND: Detail technical risk, user responsibility, and compensation cap. REFLECT: Balanced approach ensures user awareness and legal protection for king-billy-nz.com.

  • Operator Obligations: The Operator shall ensure fair game outcomes, transparent account management, and timely transaction processing in accordance with NZ and Curaçao regulations.
  • Exclusions of Liability: The Operator is not liable for:
    • Technical malfunctions, interruptions, or delays outside its reasonable control (including internet outages, device failures, or third-party service interruptions).
    • Losses resulting from unauthorized access due to User negligence or breach of these Terms.
    • Consequential or indirect damages, loss of profits, or business interruption.
  • Compensation Cap: In any event, the Operator's maximum liability is strictly limited to the amount of the bet placed or the amount deposited in the User's account at the time of the incident.
  • Regional Compliance Note: Liability limitations are structured in accordance with NZ consumer law and industry best practices as of 2025.

Intellectual Property Rights

OBSERVE: Identify proprietary content and user restrictions. EXPAND: Address copyright, software use, and reproduction rights. REFLECT: Clearly establish legal boundaries for all site users.

  • Content Ownership: All content, logos, graphics, software, and materials on king-billy-nz.com are the exclusive property of the Operator or its licensors, protected by international copyright law.
  • Prohibition on Unauthorized Use: Users may not copy, reproduce, distribute, transmit, display, or create derivative works from any part of the site without the Operator's express written consent.
  • Software Access: Use of site software is granted on a limited, non-exclusive, non-transferable basis solely for personal, non-commercial use.
  • Regional Compliance Note: All IP rights are enforced in line with NZ copyright regulations and international treaties as of 2025.

Privacy & Data Protection

OBSERVE: Reference full privacy framework. EXPAND: Link processing to published privacy policy. REFLECT: Clear statement of data processing and user rights.

All personal data provided to king-billy-casino-new-zealand via king-billy-nz.com is processed in accordance with the site's Privacy Policy and applicable NZ data protection laws. Users are encouraged to review the policy for details on data collection, storage, and user rights. For data-related requests, contact the Data Protection Officer at dpo@king-billy-nz.com.

Changes to Terms

OBSERVE: Specify update procedures and user recourse. EXPAND: Reference notification methods and legal options. REFLECT: Ensures users are informed and protected upon term changes.

  • Notification: king-billy-casino-new-zealand may update these Terms at any time. Users will be notified of material changes via email, on-site banners, or direct message prior to the effective date of the new terms.
  • User Rights: Continued use of king-billy-nz.com after changes constitutes acceptance. Users who disagree with updated terms may discontinue use and request account closure with withdrawal of available funds.
  • Regional Compliance Note: All changes and notifications adhere to NZ consumer law and best practices for digital service transparency as of 2025.

Termination & Suspension

OBSERVE: Detail account closure triggers and user protections. EXPAND: Define procedural steps, refund mechanisms, and notification requirements. REFLECT: Protects both user rights and operator compliance.

  1. Grounds for Termination/Suspension:
    • Violation of these Terms, suspected fraud, regulatory breaches, or provision of false information.
    • Requests by NZ regulatory authorities or pursuant to Curaçao licensing obligations.
  2. Procedure:
    • The Operator will notify the User by email or platform message before or immediately after account suspension or closure, stating the reason and available remedies.
    • Users may appeal account closure by contacting customer support with supporting evidence.
  3. Fund Handling:
    • Available balances (excluding bonuses/forfeited winnings) will be returned to the User via verified payment methods, subject to KYC and AML checks.
    • In the event of regulatory investigation, funds may be held until resolution.

Regional Compliance Note: Termination processes are structured for full alignment with NZ gambling and consumer protection laws as of 2025.

Governing Law & Jurisdiction

OBSERVE: Specify legal regime and dispute venue. EXPAND: Detail escalation options and binding nature. REFLECT: Clear, enforceable dispute resolution regime for all parties.

  1. Applicable Law: These Terms are governed by the laws of Curaçao, with due consideration for mandatory laws of New Zealand applicable to Users residing in NZ.
  2. Jurisdiction: Any disputes arising from these Terms or use of king-billy-nz.com shall be submitted to the competent courts of Curaçao, unless otherwise required by NZ law.
  3. Dispute Resolution Mechanism:
    • Users should first contact customer support to resolve disputes amicably.
    • If unresolved, disputes may be referred to the Curaçao Gaming Control Board or relevant NZ authorities as required.
    • Alternative dispute resolution (ADR) methods, including arbitration, may be used where legally permitted.

Regional Compliance Note: Jurisdiction and legal escalation are structured to comply with both Curaçao licensing and NZ cross-border consumer protection rules as of 2025.

Contact Information

OBSERVE: Integrate all available contact points. EXPAND: Emphasize direct lines for support and legal issues. REFLECT: Ensures full transparency for user inquiries and complaints.

Regional Compliance Note: king-billy-casino-new-zealand provides comprehensive contact options for NZ users. For unresolved complaints, Users may escalate to the Curaçao Gaming Control Board or NZ regulatory authorities as appropriate.